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Noadas
Joined: 25 Apr 2016 Posts: 7
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Posted: Thu Aug 18, 2016 7:30 am Post subject: problem with my new meacine |
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Hey
I received my idromed 5 pc device last week , but after one use of the device,it's stop working and running when I put in my hands or feet
In addition, the stainless electrodes get brown spots Like rust all over the electrodes and the water became brown too.
I would appreciate a quick answer because I urgently needed device
Thanks! |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3748
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Posted: Thu Aug 18, 2016 9:04 am Post subject: |
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Hi Noadas, does the idromed turn on - what is shown in the display? does the LED from the power supply lit up? _________________ You are welcome...
Support Staff
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Noadas
Joined: 25 Apr 2016 Posts: 7
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Posted: Thu Aug 18, 2016 11:57 am Post subject: |
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The device turns on when it is plugged in but he did not start the treatment when I put my hands or feet into the water . It just shows put your hands inside |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3748
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Noadas
Joined: 25 Apr 2016 Posts: 7
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Posted: Thu Aug 18, 2016 2:06 pm Post subject: |
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This is my seconed device after 4 years of using in idromed 5 pc with the same water.
And the electrods is new and i tried to use them in my old meachine and they work properly.
I even tried add baking soda to the water and it's not helping
The problem is with the new meachine |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3748
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