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Warranty/idromed electrodes and grids

 
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PostPosted: Sat Mar 23, 2013 6:31 pm    Post subject: Warranty/idromed electrodes and grids Reply with quote
I purchased the Idromed PC recently and have a couple questions. The owners manual says that the product has a 2 year warranty whereas your website says there is a 4 year warranty. Which is correct? Also, where is the order form for buying additional electrodes and distance grids?
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Joined: 20 Mar 2008
Posts: 3748
PostPosted: Sat Mar 23, 2013 6:32 pm    Post subject: Reply with quote
Yes, the manual says that the product has a 2 years warranty but we offer 4 years for the Idromed 5 PC, so what our website says is definitely correct. You can buy additional electrodes through our online shop, in the section for spare parts and add-ons https://www.iontodevice.com/sweating/iontophoresis/spare_parts.html. At the moment you can't find the distance grids in our shop, but as these cost 10€ you can order one time our repair fee which costs 10€ and then note in the comments field that you want the plastic distance grids instead.

Should you have any further questions, please do not hesitate to contact us!
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