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[quote="support"]Yes, the manual says that the product has a 2 years warranty but we offer 4 years for the [url=https://www.iontodevice.com/sweating/excessive-sweating/treatment-idromed-5-pc.html]Idromed 5 PC[/url], so what our website says is definitely correct. You can buy additional electrodes through our online shop, in the section for spare parts and add-ons [url]https://www.iontodevice.com/sweating/iontophoresis/spare_parts.html[/url]. At the moment you can't find the distance grids in our shop, but as these cost 10€ you can order one time our [url=https://www.iontodevice.com/sweating/iontophoresis/repair-fee.html]repair fee[/url] which costs 10€ and then note in the comments field that you want the plastic distance grids instead. Should you have any further questions, please do not hesitate to contact us![/quote]
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support
Posted: Sat Mar 23, 2013 6:32 pm
Post subject:
Yes, the manual says that the product has a 2 years warranty but we offer 4 years for the
Idromed 5 PC
, so what our website says is definitely correct. You can buy additional electrodes through our online shop, in the section for spare parts and add-ons
https://www.iontodevice.com/sweating/iontophoresis/spare_parts.html
. At the moment you can't find the distance grids in our shop, but as these cost 10€ you can order one time our
repair fee
which costs 10€ and then note in the comments field that you want the plastic distance grids instead.
Should you have any further questions, please do not hesitate to contact us!
Guest
Posted: Sat Mar 23, 2013 6:31 pm
Post subject: Warranty/idromed electrodes and grids
I purchased the Idromed PC recently and have a couple questions. The owners manual says that the product has a 2 year warranty whereas your website says there is a 4 year warranty. Which is correct? Also, where is the order form for buying additional electrodes and distance grids?
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