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Karjalainen
Joined: 19 Apr 2012
Posts: 7
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 Posted: Thu Apr 19, 2012 5:34 am Post subject: Need advice |
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Hello,
I'm considering buying either Idromed 5PC or Hidrex PSP1000. I have a question about carrying cases. Which one is more durable? I'm from Canada, but I travel frequently to Finland. I would like to be able to take the device with me. I don't want it to break during the transportation. I saw Idromed 5PC case is shock proof, what about the Hidrex? Idromed also has a converter for US plug. Does Hidrex have one too? Is it possible that the device won't work because of the voltage?
I really need your advice on this matter. Which of these two is better for the traveler like me.  |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Thu Apr 19, 2012 9:55 am Post subject: |
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Hello Karjalainen,
Idromed and Hidrex have both the same carrying case. The Hidrex one is just a bit smaller.
Yes, Idromed has the mains plug and the stepup converter, it looks like this https://www.iontodevice.com/sweating/iontophoresis/step-up-transformator-110-to-240-v-2.html. The hidrex has only a mains plug with a clip, so you can change for example between an US-clip or an UK-Clip or an UE-Clip. Hidrex will always work, doesn´t matter what voltage and/or clip you have.
In my opinion the best device for travellers is the hidrex: it is smaller, due that it has only the mains plug (which is also smaller and lighter than the idromed one) it is not so heavy, you can order two clips (US for USA and UE for Finland) and change them with a simple click depending in which country you are and Hidrex devices are a bit more scratch resistant than Idromed!
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Last edited by support on Wed May 22, 2013 1:01 am; edited 2 times in total |
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Karjalainen
Joined: 19 Apr 2012
Posts: 7
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| Posted: Fri Apr 20, 2012 3:53 am Post subject: |
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Thanks for fast reply.
How can I order two clips? I didn't find any in spare parts section. |
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support
Site Admin
Joined: 20 Mar 2008
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Karjalainen
Joined: 19 Apr 2012
Posts: 7
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| Posted: Mon Apr 23, 2012 9:12 am Post subject: |
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Hello,
I just ordered Hidrex 1000, but I was unable to add step-up converter, because I was going over my debit card limit lol, so I just ordered the US plug. Can I order the second EU clip later? |
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support
Site Admin
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Karjalainen
Joined: 19 Apr 2012
Posts: 7
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| Posted: Mon Apr 23, 2012 11:54 pm Post subject: |
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sure, but do you mean an actual mail? Can I simply pm you?  |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Tue Apr 24, 2012 8:10 am Post subject: |
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We meant, that we will include the other clip for free, if you write us a beautyful post in the forum about your hyperhidrosis story and how it´s going with the device. Ah....I saw that you already wrote something, if you could update the post every once in a while, and tell how it´s going with the machine, that would be great!
_________________
You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE!
Last edited by support on Thu Mar 07, 2013 12:46 pm; edited 2 times in total |
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Karjalainen
Joined: 19 Apr 2012
Posts: 7
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| Posted: Wed Apr 25, 2012 4:49 am Post subject: |
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| Yeah, I will as soon as I get(or don't get) any results.))) |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Wed Apr 25, 2012 8:17 am Post subject: |
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Great!! 
The device left on monday, you should have a mail with the tracking info in your inbox, if not, check the spam filter!
_________________
You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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