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Idromes 4 gs : - max output strength/ lower problem

 
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Yas1987



Joined: 14 Sep 2010
Posts: 7

PostPosted: Tue Sep 14, 2010 9:24 am    Post subject: Idromes 4 gs : - max output strength/ lower problem Reply with quote

For some reason my machine wen usin , when i turn the knob to max it is limited to 15mA for the legs and, 7 mA for hands ...? It was wrkin fine few days back, in a bigger tray i put the plates in to use on my legs... What could it be ?? Fyi: to also give more info , i am using an aftermarket power adapter and it was working just fine for past 2 months, this is out of no where , i looked at the plates nd scrubedthe metal connectors with brush to make sure itsclean ... No luck . Please help
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Yas1987



Joined: 14 Sep 2010
Posts: 7

PostPosted: Tue Sep 14, 2010 9:29 am    Post subject: Reply with quote

And forgot to mention , i took all wires out and re assebled , no luck
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support
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Joined: 20 Mar 2008
Posts: 3748

PostPosted: Tue Sep 14, 2010 10:22 am    Post subject: Reply with quote

Maybe the step up converter?
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Last edited by support on Wed Feb 06, 2013 11:30 am; edited 1 time in total
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Yas1987



Joined: 14 Sep 2010
Posts: 7

PostPosted: Tue Sep 14, 2010 8:22 pm    Post subject: Reply with quote

It has been workin fine for the past few months, how could it be an issue all of a sudden , and its the exact spec convertor ,
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Yas1987



Joined: 14 Sep 2010
Posts: 7

PostPosted: Tue Sep 14, 2010 8:29 pm    Post subject: Reply with quote

Nd if you think thats the case , can i purchase a repacement power adapter for north america , my warranty ended may 2010 , is it 2 or 4 years warranty ?
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Yas1987



Joined: 14 Sep 2010
Posts: 7

PostPosted: Tue Sep 14, 2010 8:37 pm    Post subject: Reply with quote

Could it be the electrodes , i havnt once cleaned them with alcohol ... Could it be the black wire , is it safe to put those plates in a bigger plastic container ? Could water have gone into them , worst case scenerio can i purchase replacemnt electrodes / plates nd wires ?
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Site Admin


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PostPosted: Tue Sep 14, 2010 8:55 pm    Post subject: Reply with quote

It is 2 years for the Idromed dc device.
Of course ,you can buy adaptors and spare parts seperatly in our shop.

https://www.iontodevice.com/sweating/iontophoresis/step-up-transformator-110-to-240-v.html
https://www.iontodevice.com/sweating/iontophoresis/spare_parts.html

Before purchasing such supplements go ahead with this DIY Tips:

https://www.iontodevice.com/hyperhidrosis/troubleshooting-idromed-4-device-doesnt-work-correctly-t91.html

https://www.iontodevice.com/hyperhidrosis/device-doesnt-start-stays-at-0-ma-reaches-not-25-ma-max-t29.html
is maybe worth a closer look.

With them you can determine if it is a problem with the cable/electrode.


Quote:
is it safe to put those plates in a bigger plastic container ?

You can use any other plastic container or tub if you want.
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Last edited by support on Tue May 28, 2013 9:40 pm; edited 3 times in total
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Joined: 20 Mar 2008
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PostPosted: Wed Sep 15, 2010 10:09 am    Post subject: Reply with quote

I've made an update with pictures to make it clear.
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