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Electric Shocks !

 
Post new topic   Reply to topic    Hyperhidrosis Forum -> Problems with the treatment - No / only little / partial success board
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Sherlock



Joined: 01 Dec 2015
Posts: 6

PostPosted: Tue Nov 29, 2016 12:04 am    Post subject: Electric Shocks ! Reply with quote

I bought the Idromed 5 PS around this time last year. I used it consistently for about 3 weeks. However the device started to give me terrible electric shocks whenever I turned it off or took my hands out of the water. I'm using it at 15mA. I stopped using the machine as a result without having had a chance to see whether it would have worked for me! I was meticulous with drying and storage each time. I tried the device again today and got three of the same electric shocks and now have a burn/rash on my left hand. The shocks are very painful. I assume this isn't normal? I'm unsure what to do!? Please help.
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support
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Joined: 20 Mar 2008
Posts: 3693

PostPosted: Tue Nov 29, 2016 11:15 am    Post subject: Reply with quote

Dear Sherlock,
in this case, the best would be to send the machine for a checkup. I have contacted the manufacturer. I will get back to you, as soon as I know how we will handle this.
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Sherlock



Joined: 01 Dec 2015
Posts: 6

PostPosted: Sun Nov 12, 2017 9:06 pm    Post subject: Reply with quote

support wrote:
Dear Sherlock,
in this case, the best would be to send the machine for a checkup. I have contacted the manufacturer. I will get back to you, as soon as I know how we will handle this.


Dear Support,

I didn't hear anything back from you on this and I am really keen to return to machine for a check up. Can we arrange this?

Kind regards,
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Site Admin


Joined: 20 Mar 2008
Posts: 3693

PostPosted: Mon Nov 13, 2017 10:39 am    Post subject: Reply with quote

I have sent you an email!
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Installment Plans for iontophoresis

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