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Guest
Guest
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 Posted: Fri Jul 12, 2013 9:51 am Post subject: Costs in case of return (money back guarantee) |
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Good morning,
I'm currently living in Minnesota, United States of America. I'm very interested in getting the Hidrex PSP1000 as antiperspirants do not work for my excessively sweating hands and feet. However, I'm wondering if I'll have to pay for any fees such as shipping and restocking once I return it in case it does not work on reducing my sweating.
Thank you very much for your concern.
I'm looking forward to hearing from you. |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Fri Jul 12, 2013 10:09 am Post subject: |
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Hello,
With our money back guarantee you can test the device for 8 weeks and if you are not satisfied with the unit or with the results you can ship it back and get a refund. As you can see under the following link:
https://www.iontodevice.com/sweating/information/money-back/index.html the warranty does not cover the shipping expenses of 70€ and supplements/accessories like armpit electrode pads, any upgrades like Stainless Steel option, Face Masks and express delivery costs. (Of course the device should be in very good conditions, if it has major scratches or damages, we will have to charge for that too).
We remain at your disposal for any further information.
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Support Staff
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