iontodevice.com

[fryester]

Markus,

I have being using the device for over 4 weeks and have not had any relief of sweating. I need to know the process of returning the unit and recieving a ful refund minus shipping.


Thank You

[support]

Hi there, sure you can ship it back, there is an explanation inside the board, concerning correct packaging and the fastest and securest way to ship it back...

But can you tell me: Why haven't I heard about your unlucky case before?

There was neither a mail or an Post or private message, nor a call telling us: I have problems, please help me up!
A good support is in most cases essential and the key to success. So if you want to give Iontophoresis a real chance I would like to give you some kind of advice, and I am sure, we will have success in a short time. There is also 4 weeks left on your money back guarantee and that is normally really enough time to solve most Iontophoresis problem cases.
<h1>Shipping back the Iontophoresis machine will not solve your problem of sweat</h1>
But it is your decicion to give Iontophroesis a new chance
If you want to ship the item back, follow this:
https://www.iontodevice.com/hyperhidrosis/i-want-to-send-the-device-back-for-money-back-t173.html
If you want give iontophoresis a change follow this:
https://www.iontodevice.com/hyperhidrosis/no-limited-success-after-3-weeks-as-stated-in-the-manual-t81.html
_________________
You are welcome...
Support Staff

Rental plan for iontophoresis

Buy your own home therapy iontophoresis device!

You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com

Iontophoresis: WE CARE!

[fryester]

I did contact you twice before asking about the excess of more sweat since I have been using the device.

Debbie

[support]

QUOTE: I did contact you twice before asking about the excess of more sweat since I have been using the device.
Thats right, here is the link:
https://www.iontodevice.com/hyperhidrosis/after-9-iontophoresis-treatments-the-sweating-increased-t427.html

And we asked about the problem seriously from the standpoint fact of 9 treatments. But we didn't read read anything in this post about Iontophoresis not working after doing 4 weeks of treatment. 9 Treatments in 30 days is really as good as nothing! In the initial phase of Iontophoresis a daily treatment schedule should be done if there are no contraindications (e.g.skin irtritations).

Furthermore , I only recieved 2 other mails from you - one states:
"I have just recieved my unit but the electrical cord is not suitable for my outlet. It looks like an outlet that may be for Europe. Please advise"

The second
"I purchased a product that charged me on my invoice of 704.00 I have checked my bank account and it shows a deduction of VISA PURCHASE BMT GERMANY TENINGEN I need confirmation of what was charged to my account."

To both I wrote a reply.

But you have never responded to
https://www.iontodevice.com/hyperhidrosis/no-limited-success-after-3-weeks-as-stated-in-the-manual-t81.html

I woul be glad to help you out and try to help you gain success with Iontophoresis.
_________________
You are welcome...
Support Staff

Rental plan for iontophoresis

Buy your own home therapy iontophoresis device!

You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com

Iontophoresis: WE CARE!