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Hello
Joined: 23 Feb 2009
Posts: 41
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 Posted: Sun Jul 29, 2012 12:46 am Post subject: Shout out to Markus and the service staff here.. |
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I want to give a shout out to Markus and his staff. He has provided a great experience for me.
Markus and his staff are always there to answer my questions and they respond quickly. Markus seems to be an expert at Iontophorisis and his suggestions are always spot on.
He has also provided exceptional customer service. Numerous times he has gone above and beyond to help me. His warranty program is top of the line.
It feels like Markus and his staff really care about us Hyperhidrosis sufferers and is willing to do anything to help us achieve dryness.
This is not spam or a marketing technique. I am just a very satisfied customer who wants to repay Markus anyway that I can. I have very rarely experienced such good customer service as I do from Markus and his staff.
10/10 stars.. |
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markus
Site Admin
Joined: 18 Mar 2008
Posts: 47
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| Posted: Sun Jul 29, 2012 12:49 am Post subject: |
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Many thanks for your experience, we are glad to help you up (I am just working on the forum tonight and programming some new features).
_________________
This is my private account, and it is not scanned frequently, for this long waiting times till a reply are natural... for fast & direct contact, send a "private message" to the user "support", i will get notice and can take care immediate ... |
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lorie
Joined: 08 Jul 2010
Posts: 44
Location: Virginia United States
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| Posted: Mon Jul 30, 2012 4:29 am Post subject: |
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I would like to say I agree 100% with you hello, markus & his team are amazing. They have changed my life with the ionphotesis machine. They answered every question I had & truely care about hyperhydrosis sufferers.
Thank you thank you thank you!!
You are an answer to my prayers!
Lorie |
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