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seby97



Joined: 20 Mar 2015
Posts: 44
Location: Romania

PostPosted: Sun Jun 14, 2015 1:06 am    Post subject: I will place an order on Monday! Reply with quote

Hi,as i said in the subject, i want to place an order,but i have 2 more questions:
1)how fast will be arrived in romania.
2)i read that you offer (without other costs like shipping back) ,in case i try a pulsed curent device and see no results, the chance to rechange it for a direct one.I wonder if i buy idromed 5 pc and ,supposely(sad thing:))),it wont work for me,i can replace it with hidrex psp with no other costs?(i honestly want to buy hidrex because has more options ,but idromed has a 4 year warranty,so...here i am:D) .
Thank you!
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seby97



Joined: 20 Mar 2015
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PostPosted: Thu Jun 18, 2015 12:16 pm    Post subject: Reply with quote

Sorry for the delay,i want to place today an order and i dont know what means cash in advance?Can you be more specific?
(i wonder if i can play through the bank)
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seby97



Joined: 20 Mar 2015
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PostPosted: Mon Jun 22, 2015 12:15 pm    Post subject: Reply with quote

Can you please respond at my questions? Anyway ,if a will order today a hidrex psp, in how many days will arrive in romania?have a good day!
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PostPosted: Tue Jun 23, 2015 9:31 am    Post subject: Reply with quote

Dear seby97,

sorry for the late answer.
- Shipping to Romania can take all in all up to 2 weeks.
- If you order Idromed 5 PC and it doesn't work, then we exchange for free for the Idromed 5 DC. (The thing with the warranty always depends on how you look at it, does a machine have more warranty because it tends to be defective more often? Does a machine have less warranty because it just doesn't have any defects at all and therefore won't need reparation?)
- I would take Hidrex PSP. It has more settings and you can try the direct current. If the direct current works better for you, then we can exchange for free to the Hidrex GS400.
- Cash in advance means that you make a money transaction to our bank account and when the money is in, we proceed with shipping.
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seby97



Joined: 20 Mar 2015
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PostPosted: Tue Jun 23, 2015 4:39 pm    Post subject: Reply with quote

The change from pc to dc can be made with no extra cost only during that 8 week ?
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PostPosted: Tue Jun 23, 2015 4:46 pm    Post subject: Reply with quote

Sure, one of our outstanding services... Once again sorry for the late response caused by a forum software fault, havent got a notice from the board there is a new post.,.
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seby97



Joined: 20 Mar 2015
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PostPosted: Fri Jun 26, 2015 12:06 pm    Post subject: Reply with quote

Hi,can you please tell me access to all the forum,please?
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PostPosted: Fri Jun 26, 2015 12:17 pm    Post subject: Reply with quote

Hello!

Access is free now!
Smile
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seby97



Joined: 20 Mar 2015
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PostPosted: Fri Jun 26, 2015 12:51 pm    Post subject: Reply with quote

Thank you!Smile
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PostPosted: Fri Jun 26, 2015 1:03 pm    Post subject: Reply with quote

You're welcome!
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seby97



Joined: 20 Mar 2015
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PostPosted: Tue Jun 30, 2015 9:58 am    Post subject: Reply with quote

Hi ,i just received the device.For the moment all is good(i am so excited:D) but i have 3 questions:
1)regarding warranty:i didnt find an exact paper containing the warranty
2)how should i begin the treatment?(which settings).
3) i heard people saying that they use vasseline to cover blisters.Can i ask you what kind of vaseline should i use for an eventual blister?
Have a nice day and thank your for all!
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PostPosted: Tue Jun 30, 2015 1:46 pm    Post subject: Reply with quote

Hi,

1) the warranty for Hidrex PSP is 2 years. Should be on the invoice.
2) depends on what you're going to treat. Read here:
https://www.iontodevice.com/hyperhidrosis/video-on-how-to-set-up-the-hidrex-psp1000-t941.html
https://www.iontodevice.com/hyperhidrosis/how-to-adjust-the-perfect-pulsed-setting-for-hidrex-psp1000-t748.html
3) does not have to be a Special vaseline
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seby97



Joined: 20 Mar 2015
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PostPosted: Tue Jun 30, 2015 3:14 pm    Post subject: Reply with quote

can be auto vasseline?
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PostPosted: Tue Jun 30, 2015 3:42 pm    Post subject: Reply with quote

Shocked ..Not sure about this, sorry!
I think normal Vaseline for Skin care it's better...
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seby97



Joined: 20 Mar 2015
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PostPosted: Tue Jun 30, 2015 9:45 pm    Post subject: Reply with quote

I did my first session (15 minutes feet P90 33v 0,5L +15 minutes palms p80 20v 0,5 L).I have some questions:
1)the + pole is stronger,isnt it?so i should use it for my right hand,isnt it?There is a mistake if i plug the red cable to the black plug of the device,or doesnt matter?
2)i used + pole for left hand and i felt a strange sensation during the terapy(mainly at first of the session) on the thumb.(is this a consequence of using + pole ?).Anyway,it s normal at first to feel a strange sensation and after 1-2 minute to feel aproximative nothing?
3)should i use the same water for palms and then for feet or should i replace it after i finish my session at palms and how much water should i use for each part ?
Thank you!
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PostPosted: Wed Jul 01, 2015 11:54 am    Post subject: Reply with quote

1) The red pole is a bit stronger. This is why we recommend to Change polarity every now and then, read here: https://www.iontodevice.com/hyperhidrosis/how-often-do-i-have-to-change-the-polarity-t74.html. It doesn't actually matter if you connect the black cable to the red plug and the other way around. What determines the plus or minus is the plug on the machine itself, not the cable.
2)The strange Sensation is not a consequence of using + pole. This is normal in the beginning. After a while you almost don't feel anything.
3) you can use the same water, that is not a Problem. You can also Change it, it is up to you. The less water you have in the trays, the better, read here: https://www.iontodevice.com/hyperhidrosis/how-high-shall-i-fill-in-the-water-in-the-trays-t145.html
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seby97



Joined: 20 Mar 2015
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PostPosted: Thu Jul 02, 2015 1:12 am    Post subject: Reply with quote

I have a curiosity:can i go to the gym if i use ionto?(i mean,it will be less effective or something?)
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PostPosted: Thu Jul 02, 2015 10:14 am    Post subject: Reply with quote

you can go, not a problem.
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seby97



Joined: 20 Mar 2015
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PostPosted: Fri Jul 03, 2015 4:08 pm    Post subject: Reply with quote

I tried to go p 90 3 for feet,but only went up at 34. My question is: after finished at 34 v I press + until I reached 36v. It now work with 34 or with 36 ?
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PostPosted: Sat Jul 04, 2015 12:45 pm    Post subject: Reply with quote

I'm not 100% sure what do you mean..
First you treated with 34 Volt (P-90) and then with 36 Volt (P-90), so it works with both! Right?
You have to choose the voltage that is comfortable for you.
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seby97



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PostPosted: Mon Jul 06, 2015 3:23 pm    Post subject: Reply with quote

I understood .It was my 7th sessions and i didnt see some imrpovement(i know maybe it s too soon) but i have a question:i want to add baking soda .How much should i add per tray?Thanks
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PostPosted: Mon Jul 06, 2015 3:49 pm    Post subject: Reply with quote

https://www.iontodevice.com/hyperhidrosis/water-additions-for-iontophoresis-t530.html
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seby97



Joined: 20 Mar 2015
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PostPosted: Fri Jul 10, 2015 1:21 pm    Post subject: Reply with quote

it s been 10 days of using daily hidrex psp 1000.Until 7th session i was doing around 23-26 v at 80 pulse ,20 min for palms,with + pole at right hand and then 20 min at 90 pulse at about 23-24 v with + pole at right hands.Now i saw results only in right hand(which is expected since i was doing with + pole at it) but only down of my first line of my palm,so still sweating a lot upper that first line(especially fingers).In that 10 days i only used 500-550 ml for each trays .What do you recommend me now for mu fingers and for my left hand?(i mean should i achieve first dryness in right hand or should i reverse the polarities).I also want you to know that in the last 2 session i added baking soda,which made the current feel more strong(maybe this is why i achieve partial dryness)Very Happy.Thank you and have a nice day!
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PostPosted: Sun Jul 12, 2015 8:42 pm    Post subject: Reply with quote

first, adjusting the pulse width right is recommended
https://www.iontodevice.com/hyperhidrosis/how-to-adjust-the-perfect-pulsed-setting-for-hidrex-psp1000-t748.html
for the rest
https://www.iontodevice.com/hyperhidrosis/how-high-shall-i-fill-in-the-water-in-the-trays-t145.html
will give you the answer
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seby97



Joined: 20 Mar 2015
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PostPosted: Tue Jul 14, 2015 11:37 am    Post subject: Reply with quote

Can you show me a picture about how to lay the washcloth to the fingers?thanks
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PostPosted: Tue Jul 14, 2015 11:53 am    Post subject: Reply with quote

depends on what you want to treat: the parts that sweat shoul dbe covered, so simple
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PostPosted: Tue Jul 14, 2015 11:57 am    Post subject: Reply with quote

Hello,
Right now we don't have a picture, but it's quite easy: You just have to lay a wet washcloth or another wet cotton cloth on the upper side of your hands. Alternatively you can wear wet cotton gloves during the treatment, so that the current will flow on the parts that normally are "excluded" from the current bath.
Just let us know if it works!
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seby97



Joined: 20 Mar 2015
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PostPosted: Tue Jul 14, 2015 12:22 pm    Post subject: Reply with quote

Thanks ,I will do so.One more question:for the last 3 days I was doing 20 min +right and 20 min +left. (It seems like it s not going like I was doing initially ,when I was using only 20 min with + pole in only one hand.It can be true?)
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PostPosted: Tue Jul 14, 2015 12:32 pm    Post subject: Reply with quote

So you are treating for 40 minutes now?
What do you exactly mean with "it seems like it's not going like I was doing only 20 min"?
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seby97



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PostPosted: Tue Jul 14, 2015 12:36 pm    Post subject: Reply with quote

Yes about 40 min.I meant that my left hand is the same as before using the device, but my right haND, after using 20 min daily for the first 10 days is now better in the palm. (I sweat at the fingers and at the lateral of the palm)
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PostPosted: Tue Jul 14, 2015 12:41 pm    Post subject: Reply with quote

When did you start to change the polarity?
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seby97



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PostPosted: Tue Jul 14, 2015 12:50 pm    Post subject: Reply with quote

At 10th session,but after that I was changing daily because I don't want do do +pole only in my left and loosing the results on the right palm
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PostPosted: Tue Jul 14, 2015 12:57 pm    Post subject: Reply with quote

Ok! Please note that the + pole is a little bit stronger so the effect on the + side is often a bit better. If your left hand is still sweaty you can treat it more often with the + pole.
Keep us updated!
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seby97



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PostPosted: Tue Jul 21, 2015 3:44 pm    Post subject: Reply with quote

Today will be the 22 th session of daily using that device.After the first 10 days I was using 30-40 minutes per day on hands and 20 min for foot (for hands with 90 %26-28 and foot 90% 40-44v) and I got partial results (I am still sweating if I am thinking of it ,less in my palms but very much in the fingers and sides of palm).I was doing with 500 -600 ml per tray and I was added baking soda for the last 11 days.Can you give me some tips for those areas,please?
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PostPosted: Tue Jul 21, 2015 4:51 pm    Post subject: Reply with quote

youve adjusted the machine completly false, pls read thru this:
https://www.iontodevice.com/hyperhidrosis/how-to-adjust-the-perfect-pulsed-setting-for-hidrex-psp1000-t748.html
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seby97



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PostPosted: Sat Jul 25, 2015 6:16 am    Post subject: Reply with quote

how is better to treat:should i put more water in the trays(about 900 ml ) to reach all thw parts of my hands or using some material to cover that areas and use 500ml?And,do you know why if i am using p90 29v i dont feel the current (only very little,although i cleaned thw trays?
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seby97



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PostPosted: Sat Jul 25, 2015 6:17 am    Post subject: Reply with quote

how is better to treat:should i put more water in the trays(about 900 ml ) to reach all thw parts of my hands or using some material to cover that areas and use 500ml?And,do you know why if i am using p90 29v i dont feel the current (only very little,although i cleaned thw trays?
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PostPosted: Sun Jul 26, 2015 5:19 pm    Post subject: Reply with quote

first, we think you can adjust the current better:
https://www.iontodevice.com/hyperhidrosis/how-to-adjust-the-perfect-pulsed-setting-for-hidrex-psp1000-t748.html
2nd: you have to find out yourself wich way fits better --> https://www.iontodevice.com/hyperhidrosis/how-high-shall-i-fill-in-the-water-in-the-trays-t145.html
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fertooos



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PostPosted: Sat May 16, 2020 6:46 pm    Post subject: Reply with quote

Do you still deliver worldwide? Or have you stopped for the time of the quarantine? I am from https://areaphonecodes.com/united-states/972 I would like to find some information about the delivery time and the cost of it. I am ready to prepay the order, but I do not want to be unpleasantly surprised by the delivery cost and wait for ages for the parcel to arrive.

Last edited by fertooos on Sun May 17, 2020 4:19 pm; edited 2 times in total
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PostPosted: Sun May 17, 2020 10:19 am    Post subject: Reply with quote

This would mean you order and send us the money to our accounts, then -after he receive- the items leave
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