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Button sensitivity

 
Post new topic   Reply to topic    Hyperhidrosis Forum -> Problems with the treatment - No / only little / partial success board
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Joined: 31 May 2017
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PostPosted: Wed Jul 19, 2017 4:26 pm    Post subject: Button sensitivity Reply with quote

Hi all i have question about buttons on a device. Sometimes when i press them to adjust voltage or time it doesnt work. It takes another click to make it work. Is it a common thing or i have faulty device? Thanks for any answers.
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PostPosted: Wed Jul 19, 2017 4:28 pm    Post subject: Reply with quote

I am using Hidrex psp1000.
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PostPosted: Wed Jul 19, 2017 4:51 pm    Post subject: Reply with quote

the voltage is adjusted with 2 clicks, so the steps up and down is sometimes only one click away - do you mean this?
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PostPosted: Wed Jul 19, 2017 5:55 pm    Post subject: Reply with quote

Hi thanks for a quick response. When i am adjusting volts i click once + or - then it goes up or down. Sometimes only when i press button nothing happens. For example: click 40V click 41V click 42V click 42V click 43V click 44V click 45V click 45V... When i hold button it works properly. Thanks.
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PostPosted: Thu Jul 20, 2017 9:16 am    Post subject: Reply with quote

Well, I think it's just a really minor defect. Maybe if you press too fast, then it just doesn't go up?
I would say, that if it doesn't bother you a lot and if it still allows you to perform the treatment, then it doesn<#t make much sense to send it in to have it chequed. Unless, of course, you really want to.
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PostPosted: Fri Jul 21, 2017 11:02 am    Post subject: Reply with quote

Thanks I sent You pm
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PostPosted: Fri Jul 21, 2017 12:35 pm    Post subject: Reply with quote

ok, lets do it like this:

we do not know if you take the device (you are under money back 8 weeks)
I think you can treat with the device, or not...


If not and you want still, we exchange the device, you get a new one and a backshippig label for free.
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PostPosted: Fri Jul 21, 2017 12:55 pm    Post subject: Reply with quote

I will definetly take a device as i am sure it works and i have done iontophoresis before (i have another machine). Just the issue with a buttons makes me think You should have a look at it. If You willing to check it or replace unit for me that would be great.
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PostPosted: Fri Jul 21, 2017 12:56 pm    Post subject: Reply with quote

we send out one today straight with a free return label
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PostPosted: Fri Jul 21, 2017 1:00 pm    Post subject: Reply with quote

Thank You very much and when i get it i will send You the one I have yes?
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PostPosted: Fri Jul 21, 2017 1:22 pm    Post subject: Reply with quote

yes, a free label is included...
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PostPosted: Wed Jul 26, 2017 2:30 pm    Post subject: Reply with quote

Hi i got a parcel with an unit. I checked it and they both same so looks like there was nothing wrong with it. I will send the unit back to You on friday if you dont mind as im working. I would like to pay you the money back to cover delivery costs. How can i do it? Thanks a lot.
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PostPosted: Wed Jul 26, 2017 3:15 pm    Post subject: Reply with quote

Just ship back and make a fine and long success post for us

https://www.iontodevice.com/hyperhidrosis/success-board-f2.html
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PostPosted: Wed Jul 26, 2017 3:52 pm    Post subject: Reply with quote

Hi i will have to wait with my success post as i am still trying my best to work out a perfect plan. I have periods of time when i am bone dry and i feel great but then sweat comes back and i have to fight it again (going through one at the moment). But i promise i will write a long and detailed post when i get my perfect scheudle. I am 100% sure device its a problem solver i just need to find out how to use it. I have used other device in past but love Hidrex as you can treat and not burn your hands.
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PostPosted: Wed Jul 26, 2017 3:55 pm    Post subject: Reply with quote

ok
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PostPosted: Thu Aug 03, 2017 3:29 pm    Post subject: Reply with quote

Hi did You receive device?
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PostPosted: Thu Aug 03, 2017 7:31 pm    Post subject: Reply with quote

Received today..
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Installment Plans for iontophoresis

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