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Forum for Iontophoresis Hyperhidrosis and excessive sweating

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Post new topic   Reply to topic    Hyperhidrosis Forum -> Problems with the treatment - No / only little / partial success board
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Sherry32
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PostPosted: Thu Jan 19, 2017 2:50 am    Post subject: Not turning on. Reply with quote

I've been using my Idromed 5 PC for over 6 years now with great success. Lately, when I plug it in the green light on the plug comes on but the actual machine will not. I have to unplug it a few times, and eventually it will work. Seems as if something is starting to malfunction, and I don't want to be without it...
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PostPosted: Thu Jan 19, 2017 11:29 am    Post subject: Reply with quote

Dear Sherry,

it seems that something might be defect. The best would be to send it to the technicians of Dr. Hönle in Germanym to have them sort out the problem and eventually repair the machine. Since it is not on warranty anymore, you would have to come up with shipping costs and eventual repair costs.
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