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cristal
Joined: 01 Sep 2014
Posts: 14
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 Posted: Mon Sep 01, 2014 4:02 pm Post subject: Some answers and advices needed from the staff |
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Hi there
I would like to buy a iontophoresis machine but i have some questions to ask before i choose and commit to buy a model of your device.
So here are a few questions:
1: Hidrex and Idromed are made by the same manufacturer?
2: Does HidrexPSP100 outputs the same kind of electricity as the Idromed 5PC? I dont mean the voltage or the mA or the setting of the power, im no expert in electricity and maybe this is a dumb question but there is a difference between the type of electricity that goes into your body when using Hidrex vs Idromed.
Im asking this because from what i have read on the i-net some people failed to had success with Hidrex but had luck and got results with idromed or vice versa.
There is any benefit between one and other in terms of electricity type?
3: Can the safety of Hidrex where the device dosent let you set a higher power to be turned off? Some people dosent have injuries or blister on their hand/feet and they think they could handle more power output from the ionto machine but the device limits the output to some degree.
4: Do you have dealers in Romania for your iontophoresis machines or there are any clinics in this country where i can try your machines before i commit to buy one?
Thanks in advance for your answers, help and for your time!!
Cheers |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Tue Sep 02, 2014 11:42 am Post subject: |
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Hello,
Thank you for contacting us!
Here below you can find the answers to your questions:
1: Hidrex is made by the Hidrex GmbH company and the Idromed is made by Dr. Hönle Medizintechnik GmbH
2: The maximum power output is about 30 mA for Hidrex and 25 mA for Idromed, but also the voltage is very important: The Idromed devices reach max 72 V and the Hidrex devices max. 60 V.
Please read under the following link how to calculate the IontoFactor:
https://www.iontodevice.com/comparing_iontophoresis_units.htm
Both devices are the best and most powerful on the market, so we can recommend both, but you're right, for some people one device is more effective than the other.
However you don't have to worry about this, if you really won't get along with one device, there is the possibility to exchange it and to try the other.
3: No, but there is some advice to reduce the body's resistance to the current in order to reach higher settings.
4: We have some customers there, but we don't have a representative in Romania and unfortunately we don't know any clinics there where you can try the therapy.
(If you buy a device from us, you can test it for 8 weeks with our Money back Guarantee).
Should you have any further questions, please do not hesitate to contact us again!
_________________
You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE!
Last edited by support on Fri May 15, 2015 7:56 am; edited 1 time in total |
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cristal
Joined: 01 Sep 2014
Posts: 14
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| Posted: Wed Sep 03, 2014 8:25 am Post subject: |
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Hi, thanks for the answers and link. From what i have read both machines have the same ionto factor and should work the same if they are set at the same parameters.
If what im saying is correct than can i ask you why some people have better results with one device than the other?
I want to shred a little light about the above topic, i understand that i can exchange the devices and that you have a money back guarantee but the shipping cost are high and if i exchange the device even once it will cost me 140 euros(for 2 packages sent out by you) and the costs that i will pay to return them to you. |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Thu Sep 04, 2014 9:00 am Post subject: |
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Hello,
You are welcome!
You are right, but iontophoresis is a very individual therapy! Normally people that have success with the Idromed 5 PS, will have success also with the Hidrex PSP 1000, and vice versa, but there are also some exceptions... Some customers, just a few, can find the best settings and achieve better results with one device rather than with the other.
Concerning the costs, there are no additional shipping cost. If you won't have success with the device chosed, you will be able to try the other. You only have to pay for the back shipping.
To the devices, with the Hidrex you have more setting options, the Idromed is very very easy to use.
_________________
You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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cristal
Joined: 01 Sep 2014
Posts: 14
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| Posted: Wed Mar 30, 2016 10:42 pm Post subject: |
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Hello
Im bumping this thread again to ask one more question. Just the Hidrex device has the safety feature that wont let some users to set their machine on a higher power or the Idromed have this safety feat too?
Thanks for the answer! |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Wed Mar 30, 2016 11:20 pm Post subject: |
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Limitations are not safety features.
You can choose with both iontophoresis machines to go up to the limits that the medical law will allow.
There is a safety feature on the Hidrex that shall prevent an over- therapy
and this is more useful for clinics than for home use.
_________________
You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE!
Last edited by support on Mon Jun 20, 2016 10:15 am; edited 1 time in total |
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cristal
Joined: 01 Sep 2014
Posts: 14
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| Posted: Thu Mar 31, 2016 12:28 am Post subject: |
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Thanks for the fast reply
You say that with both machines i can set the max values that they can reach, right? But i have read on the web some iontophoresis patience cant reach higher value, the devices wont go up till the voltage or mA that was set.
So what are with this limitations? Maybe i can take a higher setting but the device wont let me get there. Why? And both machines have this limitation or just the Hidrex?
I didnt got it straight in your previous post so please can you clear this up for me? Oh and i wanted to ask about Idromeds 5 pulse width. Can it be set like on the Hidrex or is a fixed factory settings?
Thanks |
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support
Site Admin
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cristal
Joined: 01 Sep 2014
Posts: 14
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| Posted: Sat Apr 02, 2016 10:32 pm Post subject: |
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Thank you very much for your help, links and reply! Can this width be measured somehow or how do you know exactly the pulse width of a ionto machine. Before i posted here i asked about the current width of the Idromed 5 on the e-mail adress from the contact page of Dr Honle's web site.
I got a reply and they told me that idromed 5 have a pulse width of 50% on and 50% off.
From long time now i think about buying a ionto machine but they are expensive for my savings and when i buy one i want to be sure i make the right choice, so thats why all my questions.
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Sun Apr 03, 2016 10:06 am Post subject: |
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I cannot swear it is EXACT 90%, it is also not sated in the manual, not when you ask the ones who built the machine (so the ones who devloped it, and not the ones who distribute it. In former days ALT built the machines, and hoenle only was the distributor, nowadays, hoenle has brought the "daugterh" ALT back to the company and they firm together now.
but there are several things i believe it is 90%:
You cannot measure out the pulse width directly, only calculate it via a certain formula (in there : the driven mA, Voltage and body resistance with regards t the special rc-resistance of the body) , so you can only take an oscilloscope (our technical servie measured it out, and is sure th ecurrent width is at 90%) but through the bodies rc-passage these values are not the same, the wavelives are prolonged in the current runout.
You can also compare the current feel from other machines (as reference the hdirex psp 1000 with the aibility to switch the pulsewidth) - in this case, the curernt feel is the same as witht he hidrex when you set it to 90
Why the 50% info is given by hoenle, i don´t know, maybe the one you spoke with was nor a technician and no specialist from them? Hoenle is specialised in UV-therapy devices , iontophoresis is only a little part.. and by the way, why is there a forum needed like this to ensure that you can find you personal best way to use iontophoresis?
Maybe this info is false to give not the other manufactorers a hint for developing good iontophoresis units?
IF if yould be 50% , the success rates would be as high as wit the old Hidrex PS500 (with 50% pulswidth) - there thicker skin could not be treated really sucessful with the low 50% current, ... so almost everyone failed with treating sweaty feet, or switched back to the old school direct current.
Only for sensible parts (face or underarm iontophoresis sessions) the 500 device was suitable, and you could benefit for this parts from lower pulse width in regards to the idromed.
In sensible parts the users of the Idromed 5 S have significant lower success rates than with the hidrex psp1000 - but also with the Idromed you could treat the face - but the chances to get dry are about 10% lower
On the other hand: The chances to do something false or wrong with the aibility, that you can decide wich pusewidth to choose witht he hidrex psp1000 are pretty high, and this leads to much higher fail rates - so only after we monitored the therapy setup - e.g.if someones fails to have success with iontophoresis - the sucess rates are as high as we state it
conclucion: without support the idromed users have less problems - and for 98% cases the iontophoresis treatments are performed the optimum settings - and through this, only in some single cases if yould be better to have the switch options...
However, isn´t the best decicion an iontophoresis device that works?
Why not rely on our money back warrantee? This is the safest way you have nvested the money in the bast iontohoresis machien aivailable, and when you crawl the internet, i am pretty sure you find many happy customers and reviews out there...
The longer you wait, the longer you do not have the chance to reduce the sweating with iontophoresis - i would say, give it a proof, and start with the iontophoresis sessions, you have nothing to loose, only your sweat!
_________________
You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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cristal
Joined: 01 Sep 2014
Posts: 14
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| Posted: Sun Apr 03, 2016 3:01 pm Post subject: |
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Hello
Thanks for your reply. You are right, the person who replied to my e-mail its not Dr Hoenle nor a tech guy.
I got the reply from:
Natalie Aumüller Vertriebsinnendienst/
International Sales
So maybe the sales girl didnt knew the detailed specs like current width.
Thanks a bunch for your time and answers. I will decide soon what device i should buy. |
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support
Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Mon Apr 04, 2016 10:53 am Post subject: |
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Yes, that's possible!
If you should have any further questions about our devices please do not hestitate to contact us agein! 
_________________
You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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