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PSP1000 Not detecting my feet

 
Post new topic   Reply to topic    Hyperhidrosis Forum -> Problems with the treatment - No / only little / partial success board
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mario



Joined: 21 Jul 2013
Posts: 10

PostPosted: Mon Jul 22, 2013 12:11 am    Post subject: PSP1000 Not detecting my feet Reply with quote

Hi, I have had the PSP1000 for 2 days now, and I performed one session on both my hands and my feet on the preset settings the day i received the machine. However, after i used the machine on my hands today, and i went to do my feet (using the preset settings) the colon stays on the display, and the voltage does not count up from zero. The strange part is that if i place my hands in the device (while on the feet setting) it will begin the therapy as usual.

How can i fix this? Thanks.
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support
Site Admin


Joined: 20 Mar 2008
Posts: 3748

PostPosted: Mon Jul 22, 2013 8:23 am    Post subject: Reply with quote

During the setup (colon) make sure you don't have the feet IN the trays, the therapy will not start - there is a safety measure that prevents a start when you have something in the trays that connects the current circuit.
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Last edited by support on Mon Jun 01, 2015 8:32 am; edited 1 time in total
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Sweatywin



Joined: 05 Sep 2014
Posts: 1

PostPosted: Fri Sep 12, 2014 4:52 am    Post subject: Reply with quote

Hi i have the same issue too, however i'm able to get the machine to work on my feet only after change to p-90 settings. Direct pulse won't work on my feet. You can try changing your settings and see if it works.
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Site Admin


Joined: 20 Mar 2008
Posts: 3748

PostPosted: Fri Sep 12, 2014 10:58 am    Post subject: Reply with quote

Hello,
This may be due to a high body's resistance to the current.
You can find more useful infomation about this under:
https://www.iontodevice.com/hyperhidrosis/device-doesnt-start-stays-at-0-ma-reaches-not-25-ma-max-t29.html
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Rental plan for iontophoresis

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mail: info-at-iontophoresisdevice.com

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