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andrea
Joined: 23 Sep 2014 Posts: 5
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Posted: Tue Sep 23, 2014 4:25 pm Post subject: Timer not starting on Idromed 5 PS |
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I am having a problem with the Idromed 5 PS, is my machine faulty?
I set the current but when I close the circuit with my hand the timer won't start. I have to switch the machine on and off a few times, and if I'm lucky it will start. I have tried filling the trays with less water. I'm confused, are there any reasons why the timer won't start except for a faulty machine?
Thank you! |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3747
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andrea
Joined: 23 Sep 2014 Posts: 5
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Posted: Tue Sep 23, 2014 6:06 pm Post subject: |
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Hi, I cannot access that page. What do I need to change other than the water level? Is my skin too dry?
I have used an iontophoreis machine before but never had this problem. |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3747
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andrea
Joined: 23 Sep 2014 Posts: 5
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Posted: Wed Sep 24, 2014 4:12 pm Post subject: |
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Hi, I have done this but it won't let me join. I think like another user I purchased my machine from another company.
Is this a built in feature to the Idromed? I need some simple solutions to overcome the resistance so the therapy can work when I use the machine, otherwise I have no choice but to return? I didn't have this issue with an older machine.. i don't understand how to lower my body resistance. |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3747
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Posted: Thu Sep 25, 2014 9:48 am Post subject: |
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Hello Andrea,
Yes, you probably bought from Klima or BuyingConfidence. Those are our Partners. To have full Access to the Forum and our Support you Need to buy the Support fee for 55€. You can send us the Money through PayPal.
Or you can contact Klima or BuyingConfidence directly! _________________ You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE!
Last edited by support on Sun May 10, 2015 9:52 am; edited 1 time in total |
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andrea
Joined: 23 Sep 2014 Posts: 5
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Posted: Thu Sep 25, 2014 11:11 am Post subject: |
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Ok, could you assure me the machine isn't faulty? It is normal to have difficulty starting the timer sometimes? |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3747
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Posted: Thu Sep 25, 2014 11:29 am Post subject: |
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Yes, the machine is not faulty. It is normal that the Idromed sometimes doesn't detect that the current circuit has been closed. _________________ You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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