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The machine shuts down

 
Post new topic   Reply to topic    Hyperhidrosis Forum -> Problems with the treatment - No / only little / partial success board
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Louisa.masoura



Joined: 22 Jul 2013
Posts: 5

PostPosted: Tue Aug 06, 2013 11:21 pm    Post subject: The machine shuts down Reply with quote

Hi!

when I want to use the machine I first decide which part (hands), then the pulsewith and then the volt. After I have conducted the treatment successfully on the hands and then start with the feet I go through the same procedure but the machine will not start. I do the same as you show in you youtube films. After restarting the machine many times it works again. Is this suppose to be like this?

best regards

Louisa
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support
Site Admin


Joined: 20 Mar 2008
Posts: 3748

PostPosted: Wed Aug 07, 2013 10:24 am    Post subject: Reply with quote

Hello,

Don't worry, this is probably due to your high bodes resistance to the current.
Please read the following links:
https://www.iontodevice.com/hyperhidrosis/device-doesnt-start-stays-at-0-ma-reaches-not-25-ma-max-t29.html
https://www.iontodevice.com/hyperhidrosis/troubleshooting-idromed-5-device-doesnt-work-correctly-t135.html
https://www.iontodevice.com/hyperhidrosis/troubleshooting-idromed-4-device-doesnt-work-correct-t91.html
and let us know if it happens again!
Thank you!
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Last edited by support on Thu May 21, 2015 9:14 am; edited 1 time in total
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twain



Joined: 30 Sep 2013
Posts: 5

PostPosted: Mon Sep 30, 2013 12:44 am    Post subject: Reply with quote

I am having a similar problem but the website is not letting me open the links you posted, saying that "only users granted special access can read topics in this forum". Could you please help?

I did several treatments with PSP 1000 (no effect on sweating yet) and now the machine for some reason would not start after I turn in on and put my hands in as usual, as if the circuit is not closed. I tried it with my feet (which I never treated before) and it still does not turn on.

Looking forward to your help! Thank you in advance.
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PostPosted: Mon Sep 30, 2013 8:47 am    Post subject: Reply with quote

https://www.iontodevice.com/hyperhidrosis/how-to-sign-in-for-the-personal-priority-support-t312.html
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