Forum for Excessive Sweating and Hyperhidrosis
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  Topic: Iontophoresis hurting my calfs
support

Replies: 1
Views: 8478

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Sun Jan 28, 2024 7:26 pm   Subject: Iontophoresis hurting my calfs
Sorry, no nit at all

You can stop ionto gof ; months snd see ic ih is not only simple

Doing too much
Or you are getting older

Nothing lasts forever.. axl rose
  Topic: Machine longevity
support

Replies: 1
Views: 11947

PostForum: General obscurities   Posted: Fri Aug 18, 2023 12:20 am   Subject: Machine longevity
It cannot be the power supply, also the main unit must not replaced.
Sometimes you need to do more treatments, please google: “optimizing iontophoresis”
You will find our new pages with suggesti ...
  Topic: Dental Metal Implants
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Replies: 2
Views: 9374

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon Nov 21, 2022 11:51 am   Subject: Dental Metal Implants
As long it isn’t in the area of the current flow: nope
  Topic: Dental Metal Implants
support

Replies: 2
Views: 9374

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon Nov 21, 2022 11:49 am   Subject: Dental Metal Implants
Dear Moni, the hand treatment should not be affected, since the implant is not directly in the current flow. If you were to treat your face, that's a different story.
If you're unsure, you can consu ...
  Topic: Changing default time for therapy
support

Replies: 3
Views: 10080

PostForum: General obscurities   Posted: Mon Aug 01, 2022 7:16 pm   Subject: Changing default time for therapy
take a look here:

https://www.iontodevice.com/hyperhidrosis/hidrex-connection-app-t2170.html
  Topic: Idromed success - started sweating recently
support

Replies: 3
Views: 10039

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon Aug 01, 2022 7:13 pm   Subject: Idromed success - started sweating recently
yes this is maybe an idea - here we have some more optimization tips and hints...

https://www.iontodevice.com/hyperhidrosis/iontophoresis-optimization-t2243.html
  Topic: machine not working consistently
support

Replies: 4
Views: 18779

PostForum: Sweating Hyperhidrosis Discussion    Posted: Mon Aug 01, 2022 7:05 pm   Subject: machine not working consistently
the machine does not switch on every time?

look at this

https://www.iontodevice.com/hyperhidrosis/device-doesnt-start-stays-at-0-ma-reaches-not-25-ma-max-t29.html
  Topic: Iontophoresis
support

Replies: 1
Views: 13337

PostForum: Iontophoresis   Posted: Mon May 09, 2022 8:57 am   Subject: Iontophoresis
Dermadry is a popular brand simply click https://www.google.com/search?client=firefox-b-d&q=bindner+medical+dermadry

Or google „bindner medical dermadry“ to maybe get the best prices and op ...
  Topic: 11-year user Idromed 5PC - Want to purchase a new machine
support

Replies: 2
Views: 8560

PostForum: General obscurities   Posted: Fri Nov 12, 2021 10:18 am   Subject: 11-year user Idromed 5PC - Want to purchase a new machine
Good morning, we have answered your questions via email Smile
  Topic: machine not working consistently
support

Replies: 4
Views: 18779

PostForum: Sweating Hyperhidrosis Discussion    Posted: Sun Nov 07, 2021 8:58 am   Subject: machine not working consistently
Does shr still feel the current?
  Topic: Hidrex psp 1000 grid
support

Replies: 1
Views: 12212

PostForum: Hidrex GS400, PS500 and PSP1000 section   Posted: Sat Jul 24, 2021 9:46 am   Subject: Hidrex psp 1000 grid
There is no advantage in treatment
The water spread is better for the towels
Only that they dry better
  Topic: Success after 10 treatments - HIDREX PSP1000
support

Replies: 13
Views: 44097

PostForum: Success board   Posted: Wed Jul 21, 2021 2:31 pm   Subject: Success after 10 treatments - HIDREX PSP1000
Thanks so much for the Update
  Topic: idromed 5 PS
support

Replies: 5
Views: 19760

PostForum: Iontophoresis   Posted: Mon Jul 19, 2021 6:51 pm   Subject: idromed 5 PS
Then the best would be to order a new one
  Topic: Skin rash and itchiness
support

Replies: 4
Views: 16006

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon May 31, 2021 10:22 am   Subject: Skin rash and itchiness
Did you get the machine from us? Please send me a picture of the electrodes Smile
  Topic: Skin rash and itchiness
support

Replies: 4
Views: 16006

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Fri May 28, 2021 11:33 am   Subject: Skin rash and itchiness
Pls clean everything thoroughly, electrodes trays, grids
Maybe you developed a contact allergy? What material do you use for electrodes?
  Topic: Treatment wont start
support

Replies: 5
Views: 21609

PostForum: Iontophoresis   Posted: Mon May 24, 2021 8:37 am   Subject: Treatment wont start
Or maybe cables/electrodes in rare cases
There is a troubleshooting routine in the internal board
  Topic: Idromed success - started sweating recently
support

Replies: 3
Views: 10039

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Thu May 06, 2021 6:08 pm   Subject: Idromed success - started sweating recently
Do you feel the current still? Have you moved?
  Topic: Issue with cuts
support

Replies: 3
Views: 13319

PostForum: Sweating Hyperhidrosis Discussion    Posted: Thu May 06, 2021 7:39 am   Subject: Issue with cuts
https://www.iontodevice.com/hyperhidrosis/sweating-again-please-help-t2120.html
  Topic: Hidrex PSP 1000 MED
support

Replies: 5
Views: 22140

PostForum: General obscurities   Posted: Wed Apr 28, 2021 11:37 am   Subject: Hidrex PSP 1000 MED
You're so welcome Smile
  Topic: no success 3 years hidrex psp 1000
support

Replies: 7
Views: 28464

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Wed Apr 28, 2021 11:37 am   Subject: no success 3 years hidrex psp 1000
Any updates?
  Topic: Questions about treatment
support

Replies: 8
Views: 26932

PostForum: Sweating Hyperhidrosis Discussion    Posted: Wed Apr 28, 2021 11:32 am   Subject: Questions about treatment
Thank you for your feedback!
  Topic: Idromed PC Maintenance Sessions
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Replies: 4
Views: 14862

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Thu Apr 22, 2021 12:40 pm   Subject: Idromed PC Maintenance Sessions
You're welcome! Let us know how it goes Smile
  Topic: Idromed PC Maintenance Sessions
support

Replies: 4
Views: 14862

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Thu Apr 22, 2021 7:58 am   Subject: Idromed PC Maintenance Sessions
Pls retry
  Topic: Grids off
support

Replies: 8
Views: 33691

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon Apr 12, 2021 11:45 am   Subject: Grids off
The device measures the body resistance, therefore it will only reach the maximum output that is allowed by the user's body resistance!
  Topic: Reduce in effectiveness
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Replies: 5
Views: 19355

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Tue Mar 23, 2021 10:44 am   Subject: Reduce in effectiveness
You get a shipping confirmation and track number in some minutes via mail
  Topic: Reduce in effectiveness
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Replies: 5
Views: 19355

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Tue Mar 23, 2021 8:58 am   Subject: Reduce in effectiveness
This is aluminium, yes time to get new plates, choose steel and they last min 15 years
  Topic: Questions about treatment
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Replies: 8
Views: 26932

PostForum: Sweating Hyperhidrosis Discussion    Posted: Fri Mar 12, 2021 4:18 pm   Subject: Questions about treatment
then try warm water - and you see the mA will have a better relation to the Volts

in the end if you think about the picture - mA the strenght and volt the pressure - then it is a better feeling to ...
  Topic: Questions about treatment
support

Replies: 8
Views: 26932

PostForum: Sweating Hyperhidrosis Discussion    Posted: Thu Mar 11, 2021 8:42 pm   Subject: Questions about treatment
Team Leader Admin Notice

The mA is adjusted in the background along the Voltage
It matters if the Voltage is high no matter in first front to the mA driven.
Then on second sight it is very intere ...
  Topic: Questions about treatment
support

Replies: 8
Views: 26932

PostForum: Sweating Hyperhidrosis Discussion    Posted: Thu Mar 11, 2021 12:01 pm   Subject: Questions about treatment
Dear Constantina, what pulse width do you use? You're right that we advise our customers to use the voltage rather than the mA control because it is more precise. The efficiency isn't affected, you ju ...
  Topic: Eosinophils 10% after blood test
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Replies: 3
Views: 14950

PostForum: General obscurities   Posted: Mon Mar 01, 2021 2:35 pm   Subject: Eosinophils 10% after blood test
Never heard of anything like that.
  Topic: 100% Hand Dryness
support

Replies: 6
Views: 24796

PostForum: Success board   Posted: Mon Dec 28, 2020 12:42 pm   Subject: 100% Hand Dryness
So are we! Cool When done correctly, iontophoresis can be an immensely efficient therapy Smile
  Topic: Grids off
support

Replies: 8
Views: 33691

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon Nov 23, 2020 10:00 am   Subject: Grids off
You mean the CL protection? This is a sign of a high body resistant

https://www.iontodevice.com/hyperhidrosis/device-voltage-does-not-reach-the-desired-setting-t316.html
  Topic: Australia: Where to buy Iontophoresis
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Replies: 15
Views: 53623

PostForum: General obscurities   Posted: Tue Nov 03, 2020 11:04 am   Subject: Australia: Where to buy Iontophoresis
yes it is - depending on your location
  Topic: Australia: Where to buy Iontophoresis
support

Replies: 15
Views: 53623

PostForum: General obscurities   Posted: Fri Oct 02, 2020 10:03 am   Subject: Australia: Where to buy Iontophoresis
You can couple it with Bluetooth to smartphones and have all parameters adjustalbe at one view for deepen iontophoresis inview.. body resistant ok or not? Current and power brought into the skin, auto ...
  Topic: Australia: Where to buy Iontophoresis
support

Replies: 15
Views: 53623

PostForum: General obscurities   Posted: Thu Sep 24, 2020 2:59 pm   Subject: Australia: Where to buy Iontophoresis
We could offer you the new ConnectION from Hidrex ... same but different Wink It has some + Features that the PSP1000 havent got
  Topic: Grids off
support

Replies: 8
Views: 33691

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Thu Sep 24, 2020 2:57 pm   Subject: Grids off
Really no good idea to do so...
  Topic: Non metal machine
support

Replies: 5
Views: 23573

PostForum: Sweating Hyperhidrosis Discussion    Posted: Sun Aug 30, 2020 10:31 am   Subject: Non metal machine
Hi, I'm supposing you mean the electrodes? There are stainless Steel electrodes available also.
You can slso choose silicon / grafite electrodes.
We recommend stainless steel as best of our choices. ...
  Topic: iontophoresis danger of heavy metals
support

Replies: 8
Views: 32425

PostForum: Iontophoresis   Posted: Thu Aug 27, 2020 12:36 pm   Subject: iontophoresis danger of heavy metals
Glad to hear from you, you can send us the clinic and doctor's name privately if you like Smile
  Topic: Hyperhidrosis and Crohn's disease
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Replies: 6
Views: 25976

PostForum: Sweating Hyperhidrosis Discussion    Posted: Thu Aug 27, 2020 12:34 pm   Subject: Hyperhidrosis and Crohn's disease
Thank you so much for telling us about your experience.
  Topic: Hidrex psp 1000 years of success
support

Replies: 5
Views: 24894

PostForum: Success board   Posted: Fri Aug 21, 2020 12:19 pm   Subject: Hidrex psp 1000 years of success
Many thanks for your testimonial about the Hidrex PSP 1000
  Topic: iontophoresis danger of heavy metals
support

Replies: 8
Views: 32425

PostForum: Iontophoresis   Posted: Fri Aug 21, 2020 11:51 am   Subject: iontophoresis danger of heavy metals
We had this discussion years back and there some worrywarts made a big problem about this and wanted to check if there is a heavy metal poisoning - with no results.

Sometimes there are spots from t ...
  Topic: Grids off
support

Replies: 8
Views: 33691

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon Jul 13, 2020 8:27 am   Subject: Grids off
Never treat without grids or towels.
You didn’t spoil the machine.
  Topic: Ionto and pregnant
support

Replies: 7
Views: 30887

PostForum: Iontophoresis   Posted: Mon Jul 06, 2020 5:34 am   Subject: Ionto and pregnant
It is contraindicated for pregnancy -and also breastfeeding- like all things who have to do with currents - how tiny they ate.. there is no clinical evidence for this, but it may stress you baby. what ...
  Topic: If one machine does not work for you?
support

Replies: 8
Views: 30572

PostForum: Iontophoresis   Posted: Mon Jun 29, 2020 12:10 pm   Subject: If one machine does not work for you?
Good morning, can you tell us how often you conduct the treatments and at which current strength?
  Topic: 21 days and no success, please help.
support

Replies: 5
Views: 21765

PostForum: Sweating Hyperhidrosis Discussion    Posted: Sun Jun 14, 2020 1:35 pm   Subject: 21 days and no success, please help.
Pls retry
  Topic: 21 days and no success, please help.
support

Replies: 5
Views: 21765

PostForum: Sweating Hyperhidrosis Discussion    Posted: Sat Jun 13, 2020 9:37 pm   Subject: 21 days and no success, please help.
Pulse width seems a bit high
https://www.iontodevice.com/hyperhidrosis/how-to-adjust-the-perfect-pulsed-setting-for-hidrex-psp1000-t748.html
Pls try volvic water for 3 weeks then get back
  Topic: After 5 years of ionto
support

Replies: 2
Views: 14161

PostForum: Iontophoresis   Posted: Mon May 25, 2020 11:05 am   Subject: After 5 years of ionto
Hi Soso,
You should not feel any pain during the treatment! It's possible that your body built a higher resistance to the current. As long as the iontophoresis treatments are still efficient, then i ...
  Topic: I will place an order on Monday!
support

Replies: 39
Views: 94371

PostForum: General obscurities   Posted: Sun May 17, 2020 10:19 am   Subject: I will place an order on Monday!
This would mean you order and send us the money to our accounts, then -after he receive- the items leave
  Topic: Idromed 5 PS - No success yet - could use some help!
support

Replies: 4
Views: 19383

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Tue Apr 14, 2020 11:45 am   Subject: Idromed 5 PS - No success yet - could use some help!
i sent you a pm
  Topic: Idromed 5 PS - No success yet - could use some help!
support

Replies: 4
Views: 19383

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Sun Mar 29, 2020 11:26 pm   Subject: Idromed 5 PS - No success yet - could use some help!
Too early to say anything.. latest day 20 should bring something
If not pls reply again
  Topic: Too low current
support

Replies: 5
Views: 28529

PostForum: Iontophoresis   Posted: Thu Mar 26, 2020 10:54 am   Subject: Too low current
Thank you!
  Topic: Success for over 6 years!
support

Replies: 3
Views: 20500

PostForum: Success board   Posted: Thu Mar 26, 2020 10:53 am   Subject: Success for over 6 years!
That's what iontophoresis does, thank you for your feedback Cool
  Topic: Skin issue after 10 years of successful treatment
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Replies: 6
Views: 32145

PostForum: Iontophoresis   Posted: Mon Mar 16, 2020 7:12 pm   Subject: Skin issue after 10 years of successful treatment
you are welcome
  Topic: Skin issue after 10 years of successful treatment
support

Replies: 6
Views: 32145

PostForum: Iontophoresis   Posted: Mon Mar 16, 2020 6:35 pm   Subject: Skin issue after 10 years of successful treatment
Hi Olga, try the following:

If you still have the aluminium electrodes, conduct the treatment with them instead of the stainless steel electrodes.

Also, please disinfect the tubs, grids, elect ...
  Topic: Skin issue after 10 years of successful treatment
support

Replies: 6
Views: 32145

PostForum: Iontophoresis   Posted: Mon Mar 16, 2020 6:29 pm   Subject: Skin issue after 10 years of successful treatment
Hi Olga, do you experience any allergies to metal? If yes, the stainless steel electrodes could be the problem. Try pouring less water into the tubs too. It’s possible that the current is a bit too ...
  Topic: My idromed 5 ps says service required #3
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Replies: 4
Views: 17099

PostForum: General obscurities   Posted: Sat Mar 14, 2020 8:25 pm   Subject: My idromed 5 ps says service required #3
i woudl say retry, the link surly works
  Topic: Help using the machine
support

Replies: 6
Views: 27301

PostForum: Sweating Hyperhidrosis Discussion    Posted: Thu Mar 12, 2020 4:56 pm   Subject: Help using the machine
No, but default settings are mentioned in the manual
This makes little sense for me, so pls take a look to:
https://www.iontodevice.com/hyperhidrosis/how-to-adjust-the-perfect-pulsed-setting-for-hid ...
  Topic: Help using the machine
support

Replies: 6
Views: 27301

PostForum: Sweating Hyperhidrosis Discussion    Posted: Mon Mar 09, 2020 11:03 pm   Subject: Help using the machine
Only when they sweat completely, else lower water is better.. just Check out
  Topic: Help using the machine
support

Replies: 6
Views: 27301

PostForum: Sweating Hyperhidrosis Discussion    Posted: Mon Mar 09, 2020 9:12 pm   Subject: Help using the machine
Normally it takes 10-15 days daily treatment till you see results
https://www.iontodevice.com/hyperhidrosis/how-high-shall-i-fill-in-the-water-in-the-trays-t145.html
  Topic: no success 3 years hidrex psp 1000
support

Replies: 7
Views: 28464

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon Mar 09, 2020 4:42 pm   Subject: no success 3 years hidrex psp 1000
https://www.iontodevice.com/hyperhidrosis/no-limited-success-after-3-weeks-as-stated-in-the-manual-t81.html
  Topic: Hidrex PSP 1000 MED
support

Replies: 5
Views: 22140

PostForum: General obscurities   Posted: Mon Mar 09, 2020 2:19 pm   Subject: Hidrex PSP 1000 MED
Please take a look here
https://www.iontodevice.com/hyperhidrosis/how-high-shall-i-fill-in-the-water-in-the-trays-t145.html
and here:
https://www.iontodevice.com/hyperhidrosis/how-to-adjust-the-per ...
  Topic: Success after 10 treatments - HIDREX PSP1000
support

Replies: 13
Views: 44097

PostForum: Success board   Posted: Thu Feb 27, 2020 7:48 pm   Subject: Success after 10 treatments - HIDREX PSP1000
it is only tap water and iontophoresis current
  Topic: buying new product
support

Replies: 9
Views: 36367

PostForum: Iontophoresis   Posted: Wed Feb 26, 2020 3:25 pm   Subject: buying new product
then i would say - maybe the device or the setup or both are responsible for such a long treatment times, our customers have to do mostly only 15-30 Minutes a week (1 or 2 treatments)
  Topic: buying new product
support

Replies: 9
Views: 36367

PostForum: Iontophoresis   Posted: Wed Feb 26, 2020 3:01 pm   Subject: buying new product
yeah i know, but also for one side, or not? So when in the end doing iontophoresis it would be better to do it as first trial i would say
  Topic: buying new product
support

Replies: 9
Views: 36367

PostForum: Iontophoresis   Posted: Wed Feb 26, 2020 2:29 pm   Subject: buying new product
ok, normally all do both sides
  Topic: buying new product
support

Replies: 9
Views: 36367

PostForum: Iontophoresis   Posted: Wed Feb 26, 2020 2:24 pm   Subject: buying new product
sure you could do like this - so ETS has not have an effect on the sweaty hand? Is tere any CS?
  Topic: Too low current
support

Replies: 5
Views: 28529

PostForum: Iontophoresis   Posted: Fri Feb 21, 2020 12:44 pm   Subject: Too low current
Maybe a proper cleaning of the electrodes?

https://www.iontodevice.com/hyperhidrosis/cleaning-and-care-spare-parts-t51.html

Maybe also a switch in the Pulse width down to 50%?

https://www.ion ...
  Topic: Hidrex ConnectION app
support

Replies: 2
Views: 8646

PostForum: Hidrex GS400, PS500 and PSP1000 section   Posted: Fri Feb 21, 2020 12:39 pm   Subject: Hidrex ConnectION app
The app is now available under

https://www.iontophorese.de/download/HIPRO10.HIPRO10_V2.3.apk

the installation guide you can find here:

https://www.iontophorese.de/download/PI_HIPRO_2061-Anlei ...
  Topic: Aluminium plates
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Replies: 4
Views: 21804

PostForum: Iontophoresis   Posted: Mon Feb 17, 2020 2:49 pm   Subject: Aluminium plates
No there is no obvious effect to the success of iontophoresis concerning alu and stainless
  Topic: Trouble with the plug
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Replies: 5
Views: 21304

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Tue Feb 04, 2020 8:04 pm   Subject: Trouble with the plug
the comment section in the orders Pops up a order is made and has to be check removed manually, else the order will not go out
  Topic: no success 3 years hidrex psp 1000
support

Replies: 7
Views: 28464

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Tue Feb 04, 2020 3:46 pm   Subject: no success 3 years hidrex psp 1000
so you never got a success in this time? Or on and off?
  Topic: iontophoresis rust
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Replies: 4
Views: 21863

PostForum: Iontophoresis   Posted: Fri Jan 31, 2020 1:56 pm   Subject: iontophoresis rust
Maybe worth thinking about buying new ones
  Topic: 3 years of success!!
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Replies: 4
Views: 18945

PostForum: Success board   Posted: Wed Jan 22, 2020 11:05 am   Subject: 3 years of success!!
Hi Zach, anything fatty is particularly likely to interfere with the current flow and should not be applied before treatment. The important thing is only to moisturise after the treatment. Smile
  Topic: Proper Moisturizer for Iontophoresis
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Replies: 4
Views: 19175

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Tue Jan 21, 2020 10:53 pm   Subject: Proper Moisturizer for Iontophoresis
No, we haven’t the possibility to research something like this. We know what works till today and this is our current care..
  Topic: Proper Moisturizer for Iontophoresis
support

Replies: 4
Views: 19175

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Tue Jan 21, 2020 9:38 pm   Subject: Proper Moisturizer for Iontophoresis
You have to test it
Our Current Care is up to date without any effect on iontophoresis
  Topic: Thanks to iontophoresis I am DRY!!!!!!
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Replies: 39
Views: 100285

PostForum: Success board   Posted: Fri Jan 17, 2020 5:07 pm   Subject: Thanks to iontophoresis I am DRY!!!!!!
You are welcome
  Topic: Strange response to iontophoresis
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Replies: 10
Views: 35867

PostForum: Iontophoresis   Posted: Fri Jan 17, 2020 11:10 am   Subject: Strange response to iontophoresis
I will send you a pm
  Topic: Thanks to iontophoresis I am DRY!!!!!!
support

Replies: 39
Views: 100285

PostForum: Success board   Posted: Thu Jan 16, 2020 11:34 pm   Subject: Thanks to iontophoresis I am DRY!!!!!!
This is really not necessary.
Go ahead as long it works, the iontophoresis device you have is one of the best in the world.
  Topic: Success for over 6 years!
support

Replies: 3
Views: 20500

PostForum: Success board   Posted: Mon Jan 13, 2020 11:52 am   Subject: Success for over 6 years!
Hey, that's so great to hear! Very Happy Very Happy Very good to hear that the Idromed device has helped you to stop sweating completely!! Many thanks for your story! Cool
  Topic: 100% Hand Dryness
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Replies: 6
Views: 24796

PostForum: Success board   Posted: Thu Dec 05, 2019 11:28 am   Subject: 100% Hand Dryness
Many thanks for your story, we are glad to hear about your success with iontophoresis.
  Topic: Hydrex not working
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Replies: 7
Views: 13757

PostForum: Hidrex GS400, PS500 and PSP1000 section   Posted: Wed Dec 04, 2019 7:43 pm   Subject: Hydrex not working
One thing in front: the cable of the plug is looking good? No flexed or broken?
If it is a problem with the machine itself within 2years warranty you don’t have to pay anything
  Topic: Strange response to iontophoresis
support

Replies: 10
Views: 35867

PostForum: Iontophoresis   Posted: Tue Dec 03, 2019 7:41 am   Subject: Strange response to iontophoresis
https://www.iontodevice.com/hyperhidrosis/how-high-shall-i-fill-in-the-water-in-the-trays-t145.html


I also sent you a message with hints
  Topic: How much water?
support

Replies: 6
Views: 20135

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Fri Nov 29, 2019 1:09 pm   Subject: How much water?
Pls retry
  Topic: Strange response to iontophoresis
support

Replies: 10
Views: 35867

PostForum: Iontophoresis   Posted: Sat Nov 23, 2019 10:51 am   Subject: Strange response to iontophoresis
You must register
We cannot provide support to guests
  Topic: Strange response to iontophoresis
support

Replies: 10
Views: 35867

PostForum: Iontophoresis   Posted: Fri Nov 22, 2019 5:58 pm   Subject: Strange response to iontophoresis
Pls follow this:
https://www.iontodevice.com/hyperhidrosis/iontophoresis-i-lost-my-success-and-sweating-starts-again-t1366.html
  Topic: Sweating worse at first?
support

Replies: 3
Views: 14125

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Mon Nov 11, 2019 10:33 am   Subject: Sweating worse at first?
Thanks for your input, Jordan! Yes, every body is different, so you have to experiment with your iontophoresis treatment a little. Conducting a new maintenance treatment will help you get back into th ...
  Topic: Trouble with the plug
support

Replies: 5
Views: 21304

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Sun Nov 10, 2019 9:57 pm   Subject: Trouble with the plug
The thing is that it is a medical plug
There’s no generic - the new plugs do not fit, but we have some left, so pls buy a new one and type in field comment „put in old model“
  Topic: Hidrex ConnectION app
support

Replies: 2
Views: 8646

PostForum: Hidrex GS400, PS500 and PSP1000 section   Posted: Thu Nov 07, 2019 9:22 am   Subject: Hidrex ConnectION app
It is to setup simple and all festures can also be locked manually:

https://m.youtube.com/watch?v=A7vx396Y8vM

Theres a android app at the moment but i would wait for the release of the endversi ...
  Topic: Excessive hyperhidrosis
support

Replies: 4
Views: 20682

PostForum: General obscurities   Posted: Tue Nov 05, 2019 9:16 pm   Subject: Excessive hyperhidrosis
Iontophoresis is coll for sweaty parts of the body, not the whole. If you’re friend wants to dry out specific areas like hands and feets iontophoresis is a cool thing, then we recommend to take one ...
  Topic: 13 year old daughter
support

Replies: 5
Views: 24244

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Sat Oct 26, 2019 6:31 pm   Subject: 13 year old daughter
This machine we do not provide or support. You have to ask this retailer.
  Topic: 13 year old daughter
support

Replies: 5
Views: 24244

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Sat Oct 26, 2019 8:54 am   Subject: 13 year old daughter
Wich model?
  Topic: Sweating in between fingers now
support

Replies: 3
Views: 9792

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Fri Sep 27, 2019 12:03 pm   Subject: Sweating in between fingers now
Hello! Smile

Yes, please only use gloves made entirely from cotton! As long as they're 100% cotton, you can use any gloves you like. These ones seem to be made of 100% cotton.

Yes, the currents w ...
  Topic: Sweating in between fingers now
support

Replies: 3
Views: 9792

PostForum: Problems with the treatment - No / only little / partial success board   Posted: Thu Sep 26, 2019 8:26 am   Subject: Sweating in between fingers now
Hi there,

yes, the less water the better. To treat the sweat in between the fingers, use a cotton glove, just like shown in the pictures here: https://www.iontodevice.com/hyperhidrosis/how-high-sha ...
  Topic: Changing default time for therapy
support

Replies: 3
Views: 10080

PostForum: General obscurities   Posted: Fri Sep 13, 2019 12:28 pm   Subject: Changing default time for therapy
Good morning,

Since the optimal session duration is 15 minutes, the Hidrex connectION comes with this set treatment time.

However, the treatment time will be able to be adjusted using the app H ...
  Topic: Facial Iontophoresis
support

Replies: 1
Views: 6231

PostForum: General obscurities   Posted: Thu Sep 12, 2019 9:52 am   Subject: Facial Iontophoresis
Good morning,

Any metal implants in the path of the current flow are contraindications for the iontophoresis treatment and we can't advise you to conduct a facial treatment if you have any metal i ...
  Topic: Should area of treatment be on the electrodes?
support

Replies: 1
Views: 6358

PostForum: Hidrex GS400, PS500 and PSP1000 section   Posted: Tue Sep 10, 2019 9:46 am   Subject: Should area of treatment be on the electrodes?
Good morning,
PLEASE don't ever put your bare hands on the electrodes! During the treatment, your palms and fingers should be placed loosely on top of the towels covering the electrodres.
  Topic: Hidrex Connection Setup
support

Replies: 0
Views: 5076

PostForum: Hidrex GS400, PS500 and PSP1000 section   Posted: Sat Sep 07, 2019 6:29 pm   Subject: Hidrex Connection Setup
https://www.youtube.com/watch?v=A7vx396Y8vM
  Topic: initial setup
support

Replies: 6
Views: 25178

PostForum: Iontophoresis   Posted: Sat Sep 07, 2019 2:50 pm   Subject: initial setup
Pls retry
  Topic: using this machine with dermatitis
support

Replies: 4
Views: 20298

PostForum: Iontophoresis   Posted: Tue Aug 06, 2019 11:22 pm   Subject: using this machine with dermatitis
Sorry no, but we see if it works when you give iontophoresis a trial..
  Topic: Back and chest iontophoresis
support

Replies: 7
Views: 24123

PostForum: General obscurities   Posted: Tue Aug 06, 2019 8:55 am   Subject: Back and chest iontophoresis
Dear Heiko,

this is not possible. You can treat only one area at a time.
Only hands and feet can be treated at the same time.
 
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