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Problem Idromed with Malfunction

 
Post new topic   Reply to topic    Hyperhidrosis Forum -> Problems with the treatment - No / only little / partial success board
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PostPosted: Mon Feb 29, 2016 12:05 pm    Post subject: Problem Idromed with Malfunction Reply with quote

Hi again,
I've posted a few follow up questions in the forum, and am well underway in treatments.
But every time I switch on the machine, after the self test, the unit displays "malfunction". As the user manual instructs I turn the machine off and then on again. This happens every time, and every time it seems okay when I turn it on the second time. It does say contact costumer services if this problem persists, so I'm doing that. What should I do? The electrodes (+ and -) can go on both plates and outlets on the machine, right? I can't find anything wrong.
Looking forward to your response.
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Joined: 20 Mar 2008
Posts: 3747

PostPosted: Mon Feb 29, 2016 12:08 pm    Post subject: Reply with quote

Hello,

Please check the following link: https://www.iontodevice.com/hyperhidrosis/troubleshooting-idromed-5-device-doesnt-work-correctly-t135.html

This should solve your problem!
If not, please do not hestitate to contact us again.

Regards
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