 Posted: Mon Nov 08, 2010 11:32 am Post subject: |
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| Hi JP, Did you buy the device over our store? Because if so, you have the right to join the premium support forum! Can I have the e-mail adresse you placed the order with? As soon as I have it, I can check this out and sign you in for the premium support! Ana |
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| Posted: Mon Nov 08, 2010 9:44 am Post subject: |
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| Hi ana, I clicked on the link, but it said "Sorry, but only users granted special access can read topics in this forum." Thanks for getting back to me JP |
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| Posted: Mon Nov 08, 2010 9:12 am Post subject: |
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| Hi jpb, Try out the following: https://www.iontodevice.com/hyperhidrosis/device-does-not-start-the-therapy-t134.html If it still doesn´t work, then get back to us! Ana |
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| Posted: Sun Nov 07, 2010 11:47 pm Post subject: Idromed 5 GS not working |
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| Hi, I bought the Idromed 5 GS a couple of months ago and it was working fine until about a week ago where it stopped working. The display turns on but when I place my hands in the cases with the water nothing happens. It doesn't turn on (i.e. the current doesn't start). Sometimes the display flashes a 0 like it is about to start but then it returns to the original screen telling me to place my hands in the water. Please advise me what to do next, I very much need the device to be working! Thanks |
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