Author Message
support
PostPosted: Wed Oct 02, 2013 12:01 pm    Post subject:

As soon as we have received it , we will get back to you!
dubman012
PostPosted: Tue Oct 01, 2013 7:33 pm    Post subject:

Hi, I have returned the device and wanted confirmation that you received it. Please email me at my email address that I can use to keep in touch.
support
PostPosted: Thu Aug 29, 2013 8:33 am    Post subject:

Hello,

To understand how to start using the machine, please read the user manual very carefully and take a look to the following link:
https://www.iontodevice.com/hyperhidrosis/how-to-adjust-the-perfect-pulsed-setting-for-hidrex-psp1000-t748,highlight,special+applicator.html
Please remember that's important to start with lower settings.
Concerning the treatment with the special applicators, you can follow the indications for the therapy with the armpit sponges:
https://www.iontodevice.com/hyperhidrosis/using-armpit-sponges-the-right-way-t331,highlight,moisten.html
The applicators should be completely wet. For the placement of the special applicators you can use the adjustable wraps or velcro bands. Just open them and attach them to your body as you need to.
dubman012
PostPosted: Thu Aug 29, 2013 3:42 am    Post subject:

Also how much water do I use/how do I use the water if I'm pressing the plates against my chest/back/abdomen???
dubman012
PostPosted: Wed Aug 28, 2013 11:51 pm    Post subject:

Have ordered the machine and it should be here soon. How do I use the machine? Especially with the special applicators
support
PostPosted: Sat Aug 17, 2013 9:15 am    Post subject:

You can order the two items in a bundle on the product pages like https://www.iontodevice.com/sweating/iontophoresis/big-special-applicator.html

You don't have to buy them separately, just use the "Plug" option on these pages and you will see.
Dubman012
PostPosted: Fri Aug 16, 2013 9:31 pm    Post subject:

This makes no sense to me. In your first reply you said the applicator plus electrodes cost 90 euros however the electrodes are 55 plus the 60 for the applicator which is 115.....please tell me exactly what I need
support
PostPosted: Fri Aug 16, 2013 10:56 am    Post subject:

Hello,

The small electrodes for the special applicators are the same as the electrodes for the armpit pads:
https://www.iontodevice.com/sweating/iontophoresis/armpit-electrodes.html

The treatment time will be the same as for other parts, about 15-20 minutes each day (some people also treat longer, up to 30 or even to 60 minutes, according to needs).
dubman012
PostPosted: Fri Aug 16, 2013 5:25 am    Post subject:

Also if treating the back/chest/abdomen, how long does each treatment last?
dubman012
PostPosted: Fri Aug 16, 2013 5:20 am    Post subject:

Can you post a link to the chest/back/abdomen special applicators WITH small electrodes?
support
PostPosted: Wed Aug 14, 2013 9:15 am    Post subject:

Hello,

For sensitive parts, it would be appropriate to choose the underarm settings. However, please note that the preset settings for hand/feet and underarm are only "reference values" which can be changed. We always recommend to start with the lowest setting (for ex. with a pulse width of 50%). The skin has to get used to the current flow so it's very important to increase the setting very slowly. The therapy should never hurt!

The standard set includes all the accessories necessary for hands and feet treatment. For armpits, chest/back/neck/abdomen you need the extra armpit pads or special applicators with small electrodes.

We remain at your disposal for any further clarification you may need.
dubman012
PostPosted: Tue Aug 13, 2013 8:34 pm    Post subject:

Also what do you mean with/without electrodes? If I am buying the machine itself, do I need the extra electrodes with the special applicators?
dubman012
PostPosted: Tue Aug 13, 2013 8:24 pm    Post subject: chest/back/abdomen sweating

It says "3 memorys for treatment settings for hand, feet and underarm iontophoresis treatment " ...What would I use for chest/back/abdomen?
support
PostPosted: Tue Aug 13, 2013 11:34 am    Post subject:

Hello,
Thank you very much for your enquiries.
If you want to treat the sweating with Iontophoresis, we would recommend the Hidrex PSP 1000 with the special applicators: the small and the big applicator cost each 60€ without electrodes and 90€ with electrodes.
The wet applicators should be placed on the area to be treated and fixed with the velcro wraps.
https://www.iontodevice.com/hyperhidrosis/back-and-chest-iontophoresis-t1295.html
https://www.sweating.com/iontophoresis.html
dubman012
PostPosted: Tue Aug 13, 2013 3:18 am    Post subject: Chest/Back/Abdomen sweating

So Can you tell me what exactly I have to order if I want to cure my bad compensatory sweating of the back, chest and abdomen? Also how would I apply the product to those areas? Thanks.

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