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handsandfeet
Joined: 16 Sep 2014 Posts: 4
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Posted: Tue Sep 16, 2014 1:24 pm Post subject: One hour treatment length |
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I purchased an idromed 5 PS machine and I have done six initial treatments. Currently my hands and feet are still sweating heavily.
I treat each hand and foot on the positive pole, so my total treatment time is 4 x 15 minutes. Am I correct to do this? Currently I am at 14ma but I am considering going higher.
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support Site Admin
Joined: 20 Mar 2008 Posts: 3748
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Posted: Tue Sep 16, 2014 1:41 pm Post subject: |
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Hello,
There is no order in our database system made with your e-mail adress. So, for now, we have to deny your request to have access to the closed section of our forum. If you ordered through one of our shops, then please let us know the invoice number or the serial number of the machine you recieved. As soon as we can verify this, we can give you access to the closed section! _________________ You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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handsandfeet
Joined: 16 Sep 2014 Posts: 4
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Posted: Tue Sep 16, 2014 1:48 pm Post subject: |
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I'm not sure where to find the serial number? On the case there is "139266 K" and on the machine there is "SN139266K" and "Art.-No. 110003"
Thanks |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3748
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handsandfeet
Joined: 16 Sep 2014 Posts: 4
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Posted: Tue Sep 16, 2014 6:01 pm Post subject: |
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Hi,
I have sent that information over pm. Thanks |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3748
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handsandfeet
Joined: 16 Sep 2014 Posts: 4
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Posted: Thu Sep 18, 2014 3:31 pm Post subject: |
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You want me to pay 100 euros to use a free forum? That is insane. The machine isn't working and it has been 8 treatments... |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3748
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Posted: Thu Sep 18, 2014 4:01 pm Post subject: |
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Only the closed section which offers priority support is not free.
As written in the pm, the price for the discouted support fee is 55,- €.
Concerning the treatment, please note that often it takes longer to get the wished results. _________________ You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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