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Lost Idromed during flight

 
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PostPosted: Wed Jul 13, 2016 1:18 pm    Post subject: Lost Idromed during flight Reply with quote

Hi,

I have one of the Idromed 5 PS machines bought from you that I use for my hands. I've had the machine for years and use it a lot. A few days ago, whilst travelling from Madrid to London, the airline lost my luggage and I had my ionto machine in that suitcase. I now don't know how long it will be before they find it. Is there any way of temporarily hiring a machine from you with a deposit and returning it when the airline returns my luggage? Or any other temporary arrangement you could help me with? So that I don't miss too many treatments especially as that can affect my life and job very much.


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Joined: 20 Mar 2008
Posts: 3726

PostPosted: Wed Jul 13, 2016 1:19 pm    Post subject: Reply with quote

Hello

we could offer you to make a deposit and ship you a new device until you get you luggage back (for not more than 3 months)

If we should ship it to GB it would be 50 € and to the US 100 €, including the rent fee - therefore please just order 5 or 10 times this: https://www.iontodevice.com/iontophoresis/repair-fee.html

You have to order it with your credit card.

In bad case that you don't get your suitcase back we can subtract the rent amount from the total price.
For this extraordinary service we also want you to write a success story about the Idromed in our board: https://www.iontodevice.com/hyperhidrosis/success-board-f2.html
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