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MattZ
Joined: 09 Jun 2017
Posts: 2
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 Posted: Fri Jun 09, 2017 2:44 pm Post subject: Idromed 5 PS won't turn on |
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| I've had the Idromed 5 PS since January this year and I definitely have had good results. I use it once a day at about 13mA for one session, but this morning when I tried to turn it on the machine had no response. Everything's plugged in and it worked the day before, I would really rather not have to spend $600 on another one, and I'm not sure if I have a warrantee. Anyone have any ideas on what I could do to fix it? |
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Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Fri Jun 09, 2017 2:46 pm Post subject: |
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Hello,
Where did you buy the device?
If you bought it from us, please send us a pm with the invoice details, thank you!
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Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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MattZ
Joined: 09 Jun 2017
Posts: 2
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| Posted: Fri Jun 09, 2017 3:05 pm Post subject: |
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| I bought it from Iontocentre.com but my parents deleted the confirmation email...will a credit card statement work? |
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Site Admin
Joined: 20 Mar 2008
Posts: 3748
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| Posted: Mon Jun 12, 2017 8:10 am Post subject: |
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Thank you for your message.
Since you didn't buy the device directly from us, you should contact the seller, IontoCentre.
_________________
You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE! |
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