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support Site Admin
Joined: 20 Mar 2008 Posts: 3747
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Posted: Thu Jul 26, 2012 3:07 pm Post subject: |
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Hi,
Sorry for not getting back to you sooner! We recieved the unit and yesterday we send it to Hidrex for repair. This should not take long. We will inform you as soon as we have it back. _________________ You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE!
Last edited by support on Thu Jun 11, 2015 7:36 am; edited 2 times in total |
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defari
Joined: 24 Apr 2012 Posts: 29
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Posted: Tue Aug 07, 2012 8:11 pm Post subject: |
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Hi there,
could you please tell me the status of the device? |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3747
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Posted: Tue Aug 07, 2012 11:53 pm Post subject: |
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We havent heard anything yet , but we'll keep you updated tomorrow. _________________ You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE!
Last edited by support on Thu Jun 11, 2015 7:36 am; edited 2 times in total |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3747
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Posted: Wed Aug 08, 2012 8:03 am Post subject: |
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Hello,
The unit was shipped out to you on july 27th, with this tracknumber RM091861603DE. You can track it under Canada post. The latest status is from yesterday, when it was released from customs and handed over to Canada post. I'm sure you will have it back soon! _________________ You are welcome...
Support Staff
Rental plan for iontophoresis
Buy your own home therapy iontophoresis device!
You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com
Iontophoresis: WE CARE!
Last edited by support on Thu Jun 11, 2015 7:36 am; edited 1 time in total |
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defari
Joined: 24 Apr 2012 Posts: 29
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Posted: Fri Aug 10, 2012 2:50 pm Post subject: |
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I received it yesterday. Thanks for all your help! |
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support Site Admin
Joined: 20 Mar 2008 Posts: 3747
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