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hidrex 1000 dive light not turning on

 
Post new topic   Reply to topic    Hyperhidrosis Forum -> Problems with the treatment - No / only little / partial success board
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Joined: 20 Mar 2008
Posts: 3747

PostPosted: Thu Jul 26, 2012 3:07 pm    Post subject: Reply with quote

Hi,

Sorry for not getting back to you sooner! We recieved the unit and yesterday we send it to Hidrex for repair. This should not take long. We will inform you as soon as we have it back.
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Last edited by support on Thu Jun 11, 2015 7:36 am; edited 2 times in total
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defari



Joined: 24 Apr 2012
Posts: 29

PostPosted: Tue Aug 07, 2012 8:11 pm    Post subject: Reply with quote

Hi there,

could you please tell me the status of the device?
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PostPosted: Tue Aug 07, 2012 11:53 pm    Post subject: Reply with quote

We havent heard anything yet , but we'll keep you updated tomorrow.
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Rental plan for iontophoresis

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You can reach us from 9am to 5pm !Board time!
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Iontophoresis: WE CARE!


Last edited by support on Thu Jun 11, 2015 7:36 am; edited 2 times in total
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PostPosted: Wed Aug 08, 2012 8:03 am    Post subject: Reply with quote

Hello,

The unit was shipped out to you on july 27th, with this tracknumber RM091861603DE. You can track it under Canada post. The latest status is from yesterday, when it was released from customs and handed over to Canada post. I'm sure you will have it back soon!
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Rental plan for iontophoresis

Buy your own home therapy iontophoresis device!

You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com

Iontophoresis: WE CARE!


Last edited by support on Thu Jun 11, 2015 7:36 am; edited 1 time in total
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defari



Joined: 24 Apr 2012
Posts: 29

PostPosted: Fri Aug 10, 2012 2:50 pm    Post subject: Reply with quote

I received it yesterday. Thanks for all your help!
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PostPosted: Fri Aug 10, 2012 3:30 pm    Post subject: Reply with quote

That's nice to hear! Wink
You're welcome!
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Rental plan for iontophoresis

Buy your own home therapy iontophoresis device!

You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com

Iontophoresis: WE CARE!
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