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Forum for Iontophoresis Hyperhidrosis and excessive sweating

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Had success before, tried again and nothing this time

 
Post new topic   Reply to topic    Hyperhidrosis Forum -> Problems with the treatment - No / only little / partial success board
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Alex1



Joined: 26 Aug 2009
Posts: 7

PostPosted: Wed Feb 08, 2012 5:54 am    Post subject: Had success before, tried again and nothing this time Reply with quote

Hi
A few years ago I achieved satisfying results with iontophoresis, but then I stopped doing it.
I recently began the treatment again but after two months of doing it almost every day for 30 minutes, at max intensity, I see 0% results whatsoever and sweat like before.

Now.. I would be happy if I reached the same level of dryness I did a couple years ago, but I see NO improvement at all for now.

Could this be related to the fact that the machine got too old and thus became ineffective (i cleaned it with a mix of water and hand soap to remove the stain that accumulated on the metal parts, but there are still several brown areas on them)

Thank you!
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Site Admin


Joined: 20 Mar 2008
Posts: 3747

PostPosted: Wed Feb 08, 2012 9:31 am    Post subject: Reply with quote

Dear Alex1, I would say no, so I think the best would be if you follow our cleaning routine under
https://www.iontodevice.com/hyperhidrosis/cleaning-and-care-spare-parts-t51.html

and tell us a bit more than you have done in this post.
https://www.iontodevice.com/hyperhidrosis/no-limited-success-after-3-weeks-as-stated-in-the-manual-t81.html

Another question I want you to answer (please reply to this post) is why you stopped Iontophoresis when it worked for you?
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Last edited by support on Sat Jun 13, 2015 10:19 am; edited 3 times in total
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Alex1



Joined: 26 Aug 2009
Posts: 7

PostPosted: Wed Feb 08, 2012 8:59 pm    Post subject: Reply with quote

I stopped doing it because I wasn't satisfied with the level of dryness I achieved at that time, but today I would content with it.

I cannot access any of the two links because I don't have special access..
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Site Admin


Joined: 20 Mar 2008
Posts: 3747

PostPosted: Wed Feb 08, 2012 9:10 pm    Post subject: Reply with quote

Ah, ok ,we are not in the office yet (out of office times) and cannot check if you bought the device through us. I see it must be years ago, when we were very "small" and didn't have the customer database that we have now, starting 3 years ago. Hope we can find you, when the support is back in the office.
In the meantime , can you please give me your ordernumber or your device serial number? We can then surely find you faster with more information.
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Rental plan for iontophoresis

Buy your own home therapy iontophoresis device!

You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com

Iontophoresis: WE CARE!


Last edited by support on Fri May 22, 2015 9:04 am; edited 2 times in total
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Alex1



Joined: 26 Aug 2009
Posts: 7

PostPosted: Mon Feb 13, 2012 11:56 pm    Post subject: Reply with quote

sent pm
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Joined: 20 Mar 2008
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PostPosted: Tue Feb 14, 2012 12:14 am    Post subject: Reply with quote

Thanks we will take care of it !
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Rental plan for iontophoresis

Buy your own home therapy iontophoresis device!

You can reach us from 9am to 5pm !Board time!
mail: info-at-iontophoresisdevice.com

Iontophoresis: WE CARE!
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